Inspection
Non-Conformance Report (NCR)
A formal document issued when work, materials, or processes fail to meet specified requirements, triggering a corrective action process.
What is a Non-Conformance Report (NCR)?
A non-conformance report (NCR) is a formal document that records any instance where work, materials, or processes do not conform to the specified requirements. It is the starting point for the corrective action process.
NCR Process
- **Identification** — non-conformance is discovered
- **Documentation** — NCR issued with photos and details
- **Disposition** — engineering review determines fate (rework, accept-as-is, reject)
- **Corrective Action** — root cause identified and addressed
- **Verification** — corrective action confirmed effective
- **Closure** — NCR closed
What to Include
- Reference to the specification or standard violated
- Description of the non-conformance
- Photo evidence
- Affected area or quantity
- Disposition decision
- Responsible party
Related Terms
- Corrective Action
An action taken to eliminate the root cause of a non-conformance or undesirable situation to prevent recurrence.
- Preventive Action
An action taken to eliminate the potential cause of a non-conformance or undesirable situation before it occurs.
- Quality Control (QC)
The operational techniques and activities used to verify that construction work meets specified quality requirements.
Looking for software that helps your team capture these inspections in the field? See our field inspection software or construction inspection software.